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Our product advantages and after-sales services

Shaanxi Jintai Biological Engineering Co., Ltd

The quality control process
1)Purchasing
Thorough market research, understand the price of raw materials and performance.To the procurement source to understand fully, and fully guarantee the quality of the procurement of raw materials.
2) Inspection
Four steps: sampling, sample pretreatment, measuring and data processing.
3) Producing
a)Each operator must do self-inspection of producs and make the corresponding inspection records.
b)Full-time inspectors through check the operator self-inspection, and review and sign in the corresponding record. Full-time inspection is responsible for inspection of finished product, and make the finished product incoming inspection records.
4) Before selling 
Test result can be provided before selling.
Third-party detection institution is allowed if you are not satisfied with test results.

Our advantages:
1. Quality: 
Our company is a professional production of hormone intermediates for many years, our products have exported to Germany, Spain, UK, USA, Australia, Middle East, and so on other country, and we have got very good feedback from our customers, you can trust us.
And we are the manufactory, so no problem for us to control the quality.
2.Payment method: Western Union, MoneyGram, TT, Escrow, Paypal.
3. Service: Best service with after-sales service to all clients.
4. Delivery:
Sample Order :Package will be shipped with 3days after payment. We can send it via HKems, EMS, HK Air Post, DHL or other method. We have a professional and stable logistics, and we can deliver the package smoothly around 3 to 5 days.
Bulk Order: Shipped via sea or air, it's according to your requirement, delivery time is 7-15days after payment.
 
FAQ:

Q1. Are you a manufacturer?
Answer: Yes, we have our own factory and lab called "Changzhou General Import And Export Corporation". 
Q2. Do you have GMP or DMF?
Answer: Yes, we have GMP certificate for some products, and we can provide DMF as well.
Q3. What information should I let you know if I want to get a quotation?
Answer: -Quality you require, eg. Assay, Purity, or single impurity
-Quantity you need
-Standard you want, such as USP, EP, JP etc.
Q4. How to make the payment?
Answer: Escrow and T/T in advance are highly recommended. We can accept Western Union, Money Gram and Paypal as well. 
Q5. When will you deliver the goods?
Answer: For sample, in about 2 working days after payment; for larger orders 
(more than 1kg), in about 5 working days after payment. 
Q6. How will you deliver the goods?
Answer: We have strong cooperation with DHL, TNT, UPS, FEDEX, EMS, China Air Post. For container products, we can do sea shipping.
You also can choose your own shipping forwarder.
Q7. When will we receive the goods?
Answer: For samples, we will send by TNT/DHL/FEDEX/UPS express, usually it takes about 3-5 to reach you; for larger orders, it will take about 7 -10days at most. 
Q8. What if we find your products unsatisfied?
Answer: We will send you a COA (Certificate of Analysis) to you first for you to confirm the
quality, but if you find our products not confirm with the COA after you receive it, please show
us your test result, we will refund you once we confirm that.  

Contact Us
Shaanxi Jintai Biological Engineering Co.,Ltd
Tel: +86-029-88252883
Address: No. 11 South Tangyan Road. Xi'an 710065, China
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